Frequently Asked Question


What Are Eyelash Extensions?

Lash Extensions are single strand, tapered lashes of varying lengths, thicknesses and curvature designed to attach to your own natural lash. They are applied to each individual natural eyelash one by one for a natural or dramatic look.

At Everlash, we only use the best synthetic lash and apply it using a physician developed medical grade adhesive. Everlash also has a wide range of eyelash types to cater to your design needs.

Does It Damage Your Natural Lashes?

No. At Everlash, the lash extensions are never attached to your skin or your eyelid, allowing it to follow the natural growth of your own lashes.

Lash extensions are also virtually weightless. We also ensure that clients’ eyelashes will be attached to the right type of extension to ensure its health.

Will My Natural Lashes Fall Out?

The natural cycle of a natural eyelash is 90 days. As your natural lashes shed, new lashes grow in their place. Just like your hair and nails, lash shedding is a completely natural process that happens to everyone.

During heavy shedding cycles, the average person can shed 3-5 lashes a day per eye. however, do expect 1-3 on a regular basis.

How Long Is The Process?

New full sets take 1.5 - 2 hours to apply. The extensions will be applied to each individual eyelash, strand per strand. Ensure you spare enough time for this truly meticulous process. Refills are about half the time, depending on the condition of your lashes. At Everlash we strive to provide you with most relaxing lash extension experience.

How Long Does It Lasts?

Approximately 1 month. Say goodbye to your eyelash curler and messy mascara!
There are several factors that will affect the longevity of lash extensions.

  • How well and thoroughly you follow aftercare instructions
  • The length of your natural eyelash growth cycle
  • Your skin type and makeup routine

Touch-ups or in-fills are recommended every 2 - 3 weeks after the initial application as your natural lash and extension will grow out and shed.

Which Type Should I Get?

Eyelash Extensions are available in many different lengths, curvature (build), texture and color. At Everlash, each client will receive a consultation to find the most suitable design. Kindly look at our gallery and Instagram account for reference to determine which design or look you would prefer.

I Wear Contacts, Is That A Problem?

Not at all, eyelash extensions are completely safe for contacts users as the adhesive will never touch the skin.

Who Cannot Wear Eyelash Extension?

  • Anyone with adhesive allergies.
  • Anyone who just had Lasik has to wait at least 4 weeks and seek their doctor’s approval prior to getting extensions.
  • Anyone who just had an eyelift (Blepharoplasty) must wait 4 to 6 months after the operation and also gain their doctor’s approval.
  • Anyone who had Chemotherapy in the last 6 months.
  • Anyone who’s on Thyroid Medication may find keeping the lashes beyond 2 weeks a challenge.
  • Anyone who has a medical condition related to their eyes, sight or eye area should really consult their doctor first.
  • Anyone who is sick or feeling ill. If you have a cold or sinus infection, wait until you are feeling better. Illness plays a large role in poor retention of lash extensions

What About Eye Makeup, Mascara or Lash Curlers? 

Yes you can wear eye makeup with your eyelash extensions, however, we recommend against using any oil-based products, and that the makeup be applied with care.

Lash extensions are thick and luscious enough that you will not require any mascara. In fact, most of our clients like extensions for that reason alone. But if you must, we highly recommend using the specially formulated Novalash glycol and carbonate free mascara since it doesn’t interfere with the adhesive and is the safest option.

Do not ever use waterproof or any kind of water soluble mascara when wearing extensions. These totally dissolve the adhesive and will decrease the longevity of your extensions. Eyelash curlers are also not recommended on your Eyelash Extensions as they can damage the extensions. The extensions already have a natural curl that most people find to be better than the results from a mechanical curler.


What Is The Process Of Keratiné Filler Lift?

Keratiné Filler Lift elevates and curls your natural lashes. It is like a perm for your eyelashes followed by a deep-conditioning of Keratin treatment, to nourish and strengthen your natural lashes. It gives your lashes a lasting curl—up to 6 weeks! — and can have a beautifully brightening effect on your eyes.

How Long Will My Lash Lift Last?

On average it will last 4-6 weeks, depending on your natural lash growth cycle.

Will It Harm My Lashes? Or How Will It Affect My Natural Lashes?

The active ingredient in Lash Lift is a perm solution. When performed by a trained stylist and when aftercare instructions are properly followed, your natural lash will not be damaged. Additionally, we treat your lashes with a deep conditioning Keratin treatment which will strengthen your lashes, adding nutrients and deep conditioning.

Will I Still Need To Use an Eyelash Curler?

No, that is one of the benefits of a Lash Lift! The natural lash will stay curled throughout the rest of its cycle. Just be sure the lashes stay dry the first 24 hours.